Privacy Policy
How Apexlogisticsnet handles this part of our relationship with you.
1. Overview
Apexlogisticsnet ("we", "us") operates apexlogisticsnet.com and provides freight and logistics services from Brisbane, Queensland. This Privacy Policy explains what personal information we collect, why we collect it and how we handle it, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
- Contact details you give us through forms, email or phone — name, email address, phone number and company name.
- Shipment information needed to quote and move freight — pickup and delivery addresses, receiver contact details and freight descriptions.
- Business details for accounts and customs work — ABN, billing addresses and import/export documentation where applicable.
- Technical data such as IP address, browser type and pages visited, collected through cookies where you have consented to them.
3. How we use it
- To provide quotes, make bookings and deliver freight services you request.
- To communicate about shipments, delays and deliveries.
- To issue invoices, manage accounts and meet customs and legal obligations.
- To improve our website and services, using aggregated analytics data only where you have consented to optional cookies.
We do not sell your personal information and we do not use it for marketing unrelated to an existing enquiry or account unless you have asked us to.
4. Who we share it with
We share information only where needed to deliver the service: with partner carriers for out-of-network legs, with customs and border agencies for import/export clearances, and with professional advisers (accountants, insurers, legal) where required. Overseas disclosure is limited to what international shipments inherently require — e.g. destination agents receiving delivery details.
5. Storage and security
Information is stored on secured systems in Australia. Access is limited to staff who need it for their role. We keep records for as long as required by law and our commercial needs — typically seven years for shipment and financial records — then delete or de-identify them.
6. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe and in line with the Privacy Act.
7. Cookies
Our use of cookies is described in the Cookie Policy. Optional cookies are only activated after you give consent through the cookie banner.
8. Changes to this policy
We may update this policy from time to time. The current version is always published on this page with its revision date.
Contact us
Questions about this policy can be sent to:
- Apexlogisticsnet, 11 Eagle St, Brisbane QLD 4000, Australia
- Email: apexlogisticsnet@gmail.con
- Phone: +61 7 3221 6955